FAQs
1. What is the return policy on hair products?
We accept returns within 14 days of receiving your product, provided it is unused and in its original packaging. Please contact our customer service team for return instructions.
2. How do I choose the right hair length for my wig?
The best hair length depends on the look you want to achieve. For a more natural, everyday look, shorter lengths are recommended. Longer lengths provide more styling versatility for glamorous or voluminous looks.
3. Are your products made from human hair?
Yes, all our wigs and bundles are made from premium, 100% human hair for a natural look and feel. Our products can be styled, colored, and treated just like your natural hair.
4. How do I maintain the quality of my hair bundles or wigs?
To ensure long-lasting quality, wash your hair with sulfate-free products, avoid excessive heat, and store your wig in a cool, dry place. Regular conditioning will also help keep the hair soft and shiny.
5. Can I color or bleach the hair?
Yes, you can color or bleach the hair as needed. However, we recommend conducting a patch test before applying any harsh chemicals to avoid damaging the hair. Always follow the manufacturer's instructions when dyeing.